Last Updated: March 12, 2025
Dynamic Health Solutions is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive our medical services. We understand the sensitive nature of medical information and take our responsibility to protect your privacy seriously.
Information We Collect
Personal Information
When you become a patient or contact us for services, we collect information that helps us provide you with appropriate medical care. This includes basic identifying information such as your name, address, and contact details, as well as demographic information and date of birth. We also maintain records of your medical history, current health status, and any relevant insurance or payment information. Throughout your care, we document our communications with you and other healthcare providers involved in your treatment.
Website Information
During your visits to dynamic-healthsolutions.com, our systems automatically gather certain technical information. This includes data about your device and browser type, operating system, IP address, and how you interact with our website. We use cookies and similar technologies to enhance your browsing experience and improve our services. These tools help us understand how visitors use our site and allow us to provide better functionality.
How We Use Your Information
Our primary purpose in collecting your information is to provide you with high-quality medical care and wound treatment services. We use your personal and medical information to develop appropriate treatment plans, coordinate with other healthcare providers, and ensure continuity of care. This information also enables us to process insurance claims, handle billing matters, and communicate with you about your treatment and appointments.
We analyze aggregate data about our services to improve patient care and enhance our operations. This might include reviewing treatment outcomes, identifying trends in wound healing, and finding ways to make our services more efficient and effective. In all cases, we maintain appropriate safeguards to protect your privacy.\
SMS Communication Policy
At Dynamic Health Solutions, your privacy and trust are important to us. This SMS Communication Policy & Terms and Conditions outlines how we collect, use, protect, and manage your SMS communication data in compliance with industry regulations and carrier requirements.
SMS Data Collection & Use
When you communicate with Dynamic Health Solutions via SMS, we may collect the following:
- Your mobile phone number
- The content of SMS messages exchanged between you and our team
This information is used exclusively for:
- Responding to inquiries
- Providing appointment reminders
- Offering customer support and service updates
- Sharing billing information
- Occasionally sending promotions or special offers (if applicable)
We do not sell or share your SMS contact or content data with third parties for marketing or unrelated purposes without your explicit consent.
Data Security & Protection
We implement industry-standard security protocols to protect your SMS data against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we are committed to maintaining the confidentiality and integrity of your SMS communications.
Disclosure of SMS Data
Your SMS information is only disclosed under the following limited circumstances:
- When required by law or legal process
- To protect the rights, safety, or property of Dynamic Health Solutions, our clients, or others
- As necessary for business operations under strict confidentiality agreements (e.g., secure service providers)
Data Retention
We retain SMS data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Data is securely deleted once it is no longer needed.
SMS Consent & Opt-In Methods
By opting in to receive SMS messages from Dynamic Health Solutions, you consent to receive text communications related to our services, including:
- Appointment reminders
- Customer service messages
- Billing notifications
- Occasional offers or promotions (if applicable)
You may opt in by:
- Checking the SMS consent box on our online or paper forms
- Submitting your phone number via an online form at https://dynamic-healthsolutions.com
Message Frequency & Carrier Disclosures
- Message frequency may vary based on service engagement (up to 15 messages per week)
- Standard message and data rates may apply depending on your carrier
- You may opt out at any time by replying “STOP” to any SMS message
- For help, reply “HELP” or contact us directly
Opt-Out Instructions
To stop receiving SMS messages, simply reply “STOP” to any message you receive. You may also contact us directly via phone or email to request removal from our SMS list.
HIPAA Compliance
As a healthcare provider, we operate under the strict requirements of the Health Insurance Portability and Accountability Act (HIPAA). We maintain comprehensive physical, technical, and administrative safeguards to protect your health information in accordance with federal law. Our staff receives regular training on privacy practices and security procedures. We provide all patients with our detailed Notice of Privacy Practices, which explains your rights under HIPAA and how we handle protected health information.
Information Sharing
We understand the importance of keeping your medical information private and secure. In the course of providing care, we may share your information with other healthcare providers involved in your treatment, such as your primary care physician or specialists. We also share necessary information with insurance companies for billing purposes and with our business associates who help us operate, such as our electronic health record provider. These business associates are bound by strict confidentiality agreements and must protect your information according to HIPAA requirements.
There are situations where we may be required by law to share your information with government agencies or public health authorities. This might include reporting certain diseases or responding to legal requests. We only share the minimum necessary information required by law.
Your Rights
You have the right to:
- Access your medical records
- Request corrections to your information
- Receive an accounting of disclosures
- Request restrictions on information sharing
- Receive confidential communications
- File a complaint if you believe your privacy rights have been violated
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of electronic records
- Secure facilities for physical records
- Staff training on privacy and security
- Access controls and authentication
- Regular security assessments
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
Contact Information
For privacy-related questions or concerns, please contact us at:
Dynamic Health Solutions
9010 Lorton Station Blvd #270a
Lorton, VA 22079
Phone: (571) 786-1368
Email: [email protected]
State-Specific Privacy Rights
Virginia residents may have additional privacy rights under state law. Please contact us for more information about state-specific privacy protections.
Online Privacy
Cookies
Our website uses cookies to improve user experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
We do not knowingly collect information from children under 13 without parental consent.
By using our services or website, you agree to the terms of this Privacy Policy.
